Ombudsmen needed

To address long-standing care problems in long-term facilities that were exacerbated by COVID, the Texas Long-Term Care Ombudsman Program needs volunteers to serve as advocates for individuals living in nursing and assisted living facilities. 

Ombudsmen educate residents, families, and facility staff and protect the health, safety, welfare, and rights of residents. Services are free and confidential.

Ombudsmen ensure residents’ voices are heard, especially important amidst the nation’s ongoing healthcare crisis. They visit residents, identify and investigate complaints, ensure residents’ dignity is honored, and stand up with residents to help them exercise their rights.

Training is provided. No experience is required, and hours are flexible. 

Those who have two to three hours per month to give are asked to contact Pat Borgfeldt at 512-438-2545 or email her at pat.borgfeldt@hhs.texas.gov.